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Medical Records
Links
Maryland Department of Health's information on medical records and retention.
RECOMMENDED
Virginia Record Retention
Links
Virginia Health Information Management Association's information on record retention.
RECOMMENDED
Health Information Privacy
Links
Information from the HHS on HIPAA rules and regulations.
RECOMMENDED
Maryland Minor Consent Laws
PDF
Overview of who can consent for what services, and provider's obligations, when treating minors ...
RECOMMENDED
Sample Confidentiality Agreement
PDF
This sample version of a Confidentiality Agreement can be implemented into the practice.
RECOMMENDED
Treating Self or Family
Links
In general, physicians should not treat themselves or members of their own families.
RECOMMENDED
Recovering Patient Records After Water Damage to Your Office
Text
Water intrusion can quickly damage electronic devices and paper records, so it is important to take ...
RECOMMENDED
American Academy of Dermatology
Links
Largest dermatology association in the world. Dedicated to the advancement & treatment of skin, ...
American Academy of Family Physicians
Links
Devoted to the health of patients, families, and communities
American Academy of Family Physicians
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Advocacy group of family doctors throughout the U.S., Puerto Rico, the Virgin Islands, and Guam
American Academy of Ophthalmology
Links
Academy dedicated to the advancement of eye care both nationally and globally
American Academy of Orthopedic Surgeons
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Provides educational and management services for orthopedic surgeons and health care professionals
American Academy of Pediatrics
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Association dedicated to the health of children, adolescents, and young adults
American Academy of Radiology
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The nation's leading organization in the representation of the field of radiology
American College of Cardiology
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Advocacy for cardiovascular care through education and research to influence health care policy
American College of Chest Physicians
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Dedicated to the treatment of diseases of the chest
American College of Gastroenterology
Links
College devoted to the advancement of clinical gastroenterology
American College of Physicians
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Medical specialty society with the mission of enhancing the quality and effectiveness of health care
American Head and Neck Society
Links
Organization dedicated to the research and treatment of head and neck oncology
American Medical Association
Links
Association that works with Physicians and patients involved in public health issues
American Physical Therapy Society
Links
Organization concerned with the treatment of movement dysfunctions
American Society of Anesthesiologists
Links
Association of Physicians dedicated to the practice of anesthesiology
American Thoracic Society
Links
Non-profit organization dedicated to respiratory and critical care medicine
Association for Psychological Science
Links
Association that represents the profession of psychology in the United States
AstraZeneca International
Links
Pharmaceutical company specializing in six areas of healthcare: cardiovascular, gastrointestinal, ...
Boehringer Ingelheim
Links
Pharmaceutical company focusing on cardiovascular, central nervous system, and respiratory diseases
FDA Patient Safety News
Links
Televised series for health care personnel, carried on satellite broadcast networks aimed at ...
Genzyme
Links
Biotechnology company that focuses on rare disorders as well as cancer, diagnostic testing, etc...
U.S. Public Health Service
Links
Government agency that is involved in the research and implementation of health initiatives
Health Coalition on Liability and Access
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Organization involved in health care liability reform
Maryland Academy of Family Physicians
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Works to maintain quality, cost effective health care for families
Maryland Board of Physicians
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Web site gives an overview of the license providers in the Maryland jurisdiction
Maryland Division of State Documents
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Web site presenting online versions of the state's legal regulations
Maryland General Assembly
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Web site displaying structure and information about the Maryland law-making process
Maryland Hospital Association
Links
Advocacy group involved in the development of an improved health care policy
Maryland Insurance Administration
Links
Independent state agency that regulates the insurance industry
Maryland Judiciary
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Web site focuses on the function of the four branches of the Maryland court system
Maryland State Bar Association
Links
Web site concerning the certification process for membership to the Maryland State Bar
National Cancer Society
Links
Component of the National Institutes of Health that is committed to the research of cancer
Novartis
Links
Company focused on pharmaceuticals, generic prescription drugs, and consumer health
Rx List – The Internet Drug Index
Links
Organization involved in health care liability reform
Society of Cardiovascular & Interventional Radiology
Links
Society of radiologists who specialize in minimally invasive treatments
Society of Nuclear Medicine
Links
International scientific and professional organization that promotes the use of nuclear medicine
OSHA Personal Protective Equipment
PDF
This informational booklet provides a general overview of personal protective equipment and OSHA ...
OSHA Medical Dental Office Guide To Compliance
PDF
This brochure provides insight on the most frequently found hazards in medical and dental offices
HIPAA Audits: Are You Prepared?
PDF
This article discusses the elements of the audit program by the Office for Civil Rights for covered ...
Harm Assessment
PDF
This article provides an overview of three areas to cover during a risk-of-harm assessment
A Practical e-Guide to Managing Psychosocial Risks
Links
This resource provides information on managing stress and psychosocial risks to foster awareness, ...
ADA Effective Communications
PDF
This document from the U.S. Department of Justice, Civil Rights Division, Disability Rights ...
ADA Explained
PDF
This document discusses what Physicians and their office managers need to know about patients with ...
ADA Service Animals
PDF
This publication provides guidance on the term "service animal" and the service animal provisions ...
ADA Small Business Primer
PDF
This document provides guidance to assist small business owners in understanding how the new ADA ...
American Academy of Allergy, Asthma, & Immunology
Links
Represents allergists, immunologists, along with health care professionals
Breach Notification Rule
PDF
Information on notification requirements following a breach of unsecured protected health ...
Acronyms Associated with HIPAA
PDF
Some of the most commonly encountered acronyms associated with HIPAA.
Blood Borne Illness
Links
Information from the CDC on preventing the transmission of blood borne illness.
The Fax Faux Pas
Podcast
This podcast discusses the risks of sending faxes, best practices for communicating via fax, and ...
To Encrypt or Not to Encrypt - There is No Question
Podcast
This podcast discusses the value of encrypting data to help with HIPAA compliance (Runtime: 3:03)
Compliance Checklist
PDF
A checklist for practices related to the key elements of HITECH and the Omnibus Rule.
Case Study: Trust, but Verify
PDF
This is an example of how a mistake in charting lab results can lead to further communication ...
Do You Know Your Practice's Data Security Risks?
PDF
This issue of Doctors RX provides information about the HIPAA Security Rule and conducting a risk ...
Guidance on Risk Analysis Requirements under the HIPAA Security Rule
PDF
A series of guidances to assist organizations in identifying and implementing the most effective ...
Entities Covered by the HIPAA Privacy Rule (HHS)
PDF
Presentation created by the U.S. Department of Health and Human Services about covered entities ...
Glossary of Terms Associated with HIPAA
PDF
Acronyms and definitions of terms commonly used regarding HIPAA.
Hand Hygiene
PDF
The second part of this issue of Doctors RX addresses new guidelines from the Centers for Disease ...
Handling Patient Complaints
PDF
Do you know what to do when a patient has a complaint? This guide will give some of the most common ...
Handwashing: Clean Hands Save Lives
PDF
This document from the CDC discusses when to use hand sanitizer
High Time for HITECH? What every physician needs to know.
PDF
This issue of Doctors RX provides an overview of the HITECH Act and its impact on individual ...
HIPAA Training is Essential
PDF
This article discusses the necessity of HIPAA training for employees
Human Resources Principles to Protect Your Practice
PDF
This document provides an overview of ways to protect your practice regarding human resources issues
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
ICD-10 Small and Medium Practice Handbook
PDF
This CMS document provides a guide for small and medium practices preparing to implement ICD-10
Influenza
Links
Information from the CDC on reducing the spread of influenza in the health care setting.
Information Security Policy Template
PDF
This document, developed by the National Learning Consortium, is an example of a tool used in the ...
Joint Guidance on HIPAA and FERPA to Student Health Records
PDF
This document from the U.S. Department of Health and Human Services and the U.S. Department of ...
Limited English Proficiency and Medicare Providers
PDF
This document from HHS addresses who must provide interpreters for Limited English Proficiency ...
New HIPAA/HITECH Translated
PDF
This article discusses the new HIPAA/HITECH Final Rule and how it impacts a Physician practice.
OSHA 300 Form
PDF
This booklet includes forms and information needed for maintaining occupational injury and illness ...
Privacy Breach Safety Guidelines
PDF
This brief article discusses causes of privacy breaches and prevention methods
Risk Management Guide for Information Technology Systems NIST 800-30
PDF
Recommendations of the National Institute of Standards and Technology on risk management for ...
Security Risk Analysis Tipsheet
PDF
Provides an overview of the security risk analysis requirement of the HIPAA Security Rule
Staff Turnover
PDF
This document discusses dealing with staff turnover and ways to address challenges with high ...
Take Steps to Protect and Secure Information When Using a Mobile Device
PDF
HHS tips to secure the health information your patients entrust to you
Ten Principles of Documentation for Medical Records
PDF
Ten simple concepts that office staff members can follow for more effective documentation in ...
The Americans with Disabilities Act
PDF
This document provides an overview of the Americans with Disabilities Act, which prohibits ...
The Art of Successful Staffing
PDF
This presentation discusses strategies for successful interviewing, hiring, and retention of ...
The Family and Medical Leave Act
PDF
This document provides an overview of the Family and Medical Leave Act, enacted to provide covered ...
The HIPAA Omnibus Final Rule: What You Don't Know Can Hurt You
PDF
This issue of Doctors RX discusses important changes to HIPAA as a result of the Omnibus Final Rule.
The HIPAA Security Standards
PDF
This chapter, from HIPAA for Allied Health Centers, provides an overview of the HIPAA and describes ...
The Importance of Staff Meetings
PDF
This document discusses the value of staff meetings and key suggestions for making them worthwhile
The Practice Huddle
PDF
This document provides suggestions for creating better and more productive morning meetings
The Rap on RAC
PDF
This issue of Doctors RX discusses what to expect if an auditor comes as part of the Recovery Audit ...
Why Can't We Be "Friends"?
PDF
This previous issue of Doctors RX newsletter will take a look at the ramifications of social ...
Covered Entities and Business Associates
Links
Information from HHS on the definition of covered entities and business associates under HIPAA
Difference between EMR and EHR
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The difference between the two terms is actually quite significant.
Four Common HIPAA Misconceptions
Links
This article from Physicians Practice outlines four common misconceptions about HIPAA that may be ...
Limited English Proficiency (LEP)
Links
This HHS website provides information and resources pertaining to persons with Limited English ...
Limited English Proficiency Patients: What's a Doctor To Do?
Links
This article discusses common questions and answers related to the requirements of treating ...
OSHA for Clinicians
Links
This site provides helpful information and resources for clinicians related to OSHA regulations
Privacy Rule General Topics
Links
HHS website that contains information on general topics related to the HIPAA Privacy Rule
Revised OSHA Hazard Communication Standards
Links
This document provides information on revised safety data sheets and communication standards
Understanding the Affordable Care Act
Links
This AMA website provides resources on changes to health coverage under the ACA, including sample ...
A Guide to Compliance with OSHA Standards
Links
This document provides information on compliance with OSHA standards for Medical and Dental Offices.
Infection Control for Health Care Providers
PDF
Guidelines for office staff on controlling the spread of infection in the office setting.
EMR Presentation
PDF
Are you thinking about implementing EMR in your practice? Or do you need a refresh on the basics? ...
Doctors RX - Fall/Winter 2018
Links
In this edition of our DoctorsRx newsletter, we discuss the liability concerns surrounding patient ...
ADA Video #1 (Introduction)
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) ADA Video #1
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
(Trailer) ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
(Trailer) ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
(Trailer) ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
(Trailer) ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
(Trailer) Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
(Trailer) Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
HIPAA Practice Risk Survey
Links
This free, 40-question online survey helps you evaluate the strength of your practice's electronic ...
Security Assessment
Links
Evaluate the strength of your practice’s cyber security with this 22-question survey, designed by o ...
(Trailer) Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Information and Technical Assistance on the Americans with Disabilities Act
Links
This site provides you with information regarding general guidance pertaining to the ADA.
ADA Assistance Materials
Links
This link will provide assistance materials associated with the ADA.
MGMA | Don't Get Lost in The Financial Maze
Links
This link contains information on purchasing a book from the MGMA regarding revenue cycle ...
EHR Intelligence | 3 Strategies to Enhance EHR Usability Through EHR Optimization
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Information contained here will provide strategies you can incorporate to enhance your EHR ...
Doctors RX - Spring/Summer 2020
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In this edition of our DoctorsRx newsletter, we discuss how EHR systems can be utilized to prevent ...
Avoiding Patient Abandonment
Links
This site, from the Maryland Department of Health, will assist you in avoiding patient abandonment.
Sample Confidentiality Agreement
PDF
In some instances, patients’ are given protected health information when they leave the practice. A ...
Security Risk Assessment Videos | HealthIT.gov
Links
This series of videos provided by the federal government will help your practice identify risks.
HIPAA for Providers | HealthIT.gov
Links
This site provides general HIPAA related information and assistance.
Security Risk Assessment Tool | HealthIT.gov
Links
This link will provide you with another assessment you can take to protect your practice.
Cyber Threat Video
Video
At Medical Mutual we understand the threat to you and your practice when it comes to your patient’s ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Sample Letter: Denial of Fee Reduction
PDF
Practice managers’ can be faced with patients who do not feel as though the fee-for-service they w ...
ABN – 2020
PDF
Notifying patient of non-coverage can be a difficult situation. This template will assist you in ...
TOS Collections Log
XLS
It is important to track the time of service collections in your practice. This excel document ...
ADA and Service Animals
PDF
Navigating the complexities of the ADA can be challenging for a practice manager – especially w ...
Notice of Privacy Practices
PDF
Under HIPAA, it is required that your practice provide patients with a Notice of Privacy Practices. ...
Red Flags Rule
PDF
This document from the AMA helps you understand the Red Flags Rule and how it relates to protecting ...
Sample BAA
PDF
A business associate agreement is an essential document when contracting with an outside vendor who ...
Security Official Job Description
DOC
HIPAA requires the practice employ a security office. In most cases, that responsibility falls on ...
AthenaHealth Webinar
PDF
If your practice uses AthenaHealth as your EHR vendor, this pdf version of a webinar will assist ...
Enhancing your EMR and Provider Documentation
PDF
This sample will provide general information for EMR optimization and helping your providers with ...
Sample: PT Discharge Letter
PDF
Sometimes, after the provider-patient relationship becomes severed, it is appropriate to discharge ...
Confidentiality Statement
DOC
Protecting patient’s protected health information is a critical operation to any practice. This s ...
FMLA Information
PDF
The Family and Medical Leave Act was enacted to provide covered employers with unpaid, ...
I 9 Form
PDF
This federal form is required for new hires to complete to verify their employment eligibility.
Professional Boundaries
PDF
In a medical practice, utilizing professional boundaries is essential to a comfortable workplace ...
Sample Employee Handbook
PDF
A good employee handbook is one of the most fundamental and effective management tools that a ...
Sample Social Media Policy
DOC
Navigating the social media landscape can be difficult for practice manager’s and their staff. This ...
W-4 Form
PDF
This form is required for employees to alter their federal withholding allowance.
W-9 Form
PDF
This form is for requesting taxpayer identification number and certification.
Guide on Medicare Telehealth Coding/Billing Guidelines
Links
MedChi has provided a guide on Medicare Telehealth Coding/Billing Guidelines.
Centers for Medicare & Medicare Services (CMS) Telemedicine Fact Sheet
Links
The CMS has provided a fact sheet with takeaways about telemedicine.
Telemedicine Consent Form from the American Academy of Pediatrics
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Telemedicine Consent Form
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Physicians are Drowning in Electronic Information
Links
The administrative burden of medicine significantly contributes to physician and clinician burnout, ...
Ten Tips for Dealing with Difficult Patients
Text
The below summary lists ten tips you can use when dealing with difficult patients.
Disciplinary Action Notice
DOC
Sometimes the practice manager is tasked to discipline their office staff. It is essential, in most ...
Enhancing Employee Satisfaction to Improve Patient Care
Text
Here are some simple steps you can take to make your office a positive place to work and increase ...
Office Procedures Can Enhance Patient Satisfaction, Reduce Risk
Text
Here are ways you can enhance your patients’ experience with your office.
Human Resources Best Practices
Text
A list of Human Resources best practices that you can utilize at your practice.
Annual Breach Report to Congress
Links
Report to Congress that reviews breaches of unsecured protected health information
Bloodborne Infectious Diseases: HIV/AIDS, Hepatitis B, Hepatitis C
Links
If you experienced a needlestick or sharps injury or were exposed to the blood or other body fluid ...
Authorization for Release of Information to Family Members
PDF
This is a sample form to obtain patient consent to release records to a family member.
MD New Hire Registry
PDF
For Maryland Only. This form is for new employees to fill out. The practice manager must return the ...
Telemedicine Resources Webpage
Links
Our telemedicine webpage under our COVID-19 News-Updates-Resources section provides you with needed ...
Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
HIPAA Breach Decision Tree
PDF
This document is intended to assist you and your practice when investigating a potential breach. We ...
Responding to web-based health review posts
Text
Here are some suggestions about handling those less than kind comments and reviews online.
(Trailer) Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Why Can’t We Be “Friends?" The Pitfalls of Social Networking for the Practicing Physician
Links
If social networking is the wave of the future, how can a Physician reap the rewards while managing ...
