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Medical Records
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Maryland Department of Health's information on medical records and retention.
RECOMMENDED
Virginia Record Retention
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Virginia Health Information Management Association's information on record retention.
RECOMMENDED
Health Information Privacy
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Information from the HHS on HIPAA rules and regulations.
RECOMMENDED
Recovering Patient Records After Water Damage to Your Office
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Water intrusion can quickly damage electronic devices and paper records, so it is important to take ...
RECOMMENDED
American Academy of Dermatology
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Largest dermatology association in the world. Dedicated to the advancement & treatment of skin, ...
American Academy of Family Physicians
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Devoted to the health of patients, families, and communities
American Academy of Family Physicians
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Advocacy group of family doctors throughout the U.S., Puerto Rico, the Virgin Islands, and Guam
American Academy of Ophthalmology
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Academy dedicated to the advancement of eye care both nationally and globally
American Academy of Orthopedic Surgeons
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Provides educational and management services for orthopedic surgeons and health care professionals
American Academy of Pediatrics
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Association dedicated to the health of children, adolescents, and young adults
American Academy of Radiology
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The nation's leading organization in the representation of the field of radiology
American College of Cardiology
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Advocacy for cardiovascular care through education and research to influence health care policy
American College of Chest Physicians
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Dedicated to the treatment of diseases of the chest
American College of Gastroenterology
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College devoted to the advancement of clinical gastroenterology
American College of Physicians
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Medical specialty society with the mission of enhancing the quality and effectiveness of health care
American Head and Neck Society
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Organization dedicated to the research and treatment of head and neck oncology
American Medical Association
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Association that works with Physicians and patients involved in public health issues
American Physical Therapy Society
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Organization concerned with the treatment of movement dysfunctions
American Society of Anesthesiologists
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Association of Physicians dedicated to the practice of anesthesiology
American Thoracic Society
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Non-profit organization dedicated to respiratory and critical care medicine
Association for Psychological Science
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Association that represents the profession of psychology in the United States
AstraZeneca International
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Pharmaceutical company specializing in six areas of healthcare: cardiovascular, gastrointestinal, ...
Boehringer Ingelheim
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Pharmaceutical company focusing on cardiovascular, central nervous system, and respiratory diseases
FDA Patient Safety News
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Televised series for health care personnel, carried on satellite broadcast networks aimed at ...
Genzyme
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Biotechnology company that focuses on rare disorders as well as cancer, diagnostic testing, etc...
U.S. Public Health Service
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Government agency that is involved in the research and implementation of health initiatives
Health Coalition on Liability and Access
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Organization involved in health care liability reform
Maryland Academy of Family Physicians
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Works to maintain quality, cost effective health care for families
Maryland Board of Physicians
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Web site gives an overview of the license providers in the Maryland jurisdiction
Maryland Division of State Documents
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Web site presenting online versions of the state's legal regulations
Maryland General Assembly
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Web site displaying structure and information about the Maryland law-making process
Maryland Hospital Association
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Advocacy group involved in the development of an improved health care policy
Maryland Insurance Administration
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Independent state agency that regulates the insurance industry
Maryland Judiciary
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Web site focuses on the function of the four branches of the Maryland court system
Maryland State Bar Association
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Web site concerning the certification process for membership to the Maryland State Bar
National Cancer Society
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Component of the National Institutes of Health that is committed to the research of cancer
Novartis
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Company focused on pharmaceuticals, generic prescription drugs, and consumer health
Rx List – The Internet Drug Index
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Organization involved in health care liability reform
Society of Cardiovascular & Interventional Radiology
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Society of radiologists who specialize in minimally invasive treatments
Society of Nuclear Medicine
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International scientific and professional organization that promotes the use of nuclear medicine
OSHA Personal Protective Equipment
PDF
This informational booklet provides a general overview of personal protective equipment and OSHA ...
HIPAA Audits: Are You Prepared?
PDF
This article discusses the elements of the audit program by the Office for Civil Rights for covered ...
Harm Assessment
PDF
This article provides an overview of three areas to cover during a risk-of-harm assessment
ADA Effective Communications
PDF
This document from the U.S. Department of Justice, Civil Rights Division, Disability Rights ...
American Academy of Allergy, Asthma, & Immunology
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Represents allergists, immunologists, along with health care professionals
Acronyms Associated with HIPAA
PDF
Some of the most commonly encountered acronyms associated with HIPAA.
Blood Borne Illness
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Information from the CDC on preventing the transmission of blood borne illness.
Case Study: Trust, but Verify
PDF
This is an example of how a mistake in charting lab results can lead to further communication ...
Guidance on Risk Analysis Requirements under the HIPAA Security Rule
PDF
A series of guidances to assist organizations in identifying and implementing the most effective ...
Entities Covered by the HIPAA Privacy Rule (HHS)
PDF
Presentation created by the U.S. Department of Health and Human Services about covered entities ...
Glossary of Terms Associated with HIPAA
PDF
Acronyms and definitions of terms commonly used regarding HIPAA.
Hand Hygiene
PDF
The second part of this issue of Doctors RX addresses new guidelines from the Centers for Disease ...
Handling Patient Complaints
PDF
Do you know what to do when a patient has a complaint? This guide will give some of the most common ...
Human Resources Principles to Protect Your Practice
PDF
This document provides an overview of ways to protect your practice regarding human resources issues
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
Influenza
Links
Information from the CDC on reducing the spread of influenza in the health care setting.
Information Security Policy Template
PDF
This document, developed by the National Learning Consortium, is an example of a tool used in the ...
Joint Guidance on HIPAA and FERPA to Student Health Records
PDF
This document from the U.S. Department of Health and Human Services and the U.S. Department of ...
OSHA 300 Form
PDF
This booklet includes forms and information needed for maintaining occupational injury and illness ...
Risk Management Guide for Information Technology Systems NIST 800-30
PDF
Recommendations of the National Institute of Standards and Technology on risk management for ...
Security Risk Analysis Tipsheet
PDF
Provides an overview of the security risk analysis requirement of the HIPAA Security Rule
Take Steps to Protect and Secure Information When Using a Mobile Device
PDF
HHS tips to secure the health information your patients entrust to you
Ten Principles of Documentation for Medical Records
PDF
Ten simple concepts that office staff members can follow for more effective documentation in ...
The Americans with Disabilities Act
PDF
This document provides an overview of the Americans with Disabilities Act, which prohibits ...
The Art of Successful Staffing
PDF
This presentation discusses strategies for successful interviewing, hiring, and retention of ...
The Family and Medical Leave Act
PDF
This document provides an overview of the Family and Medical Leave Act, enacted to provide covered ...
The HIPAA Omnibus Final Rule: What You Don't Know Can Hurt You
PDF
This issue of Doctors RX discusses important changes to HIPAA as a result of the Omnibus Final Rule.
The HIPAA Security Standards
PDF
This chapter, from HIPAA for Allied Health Centers, provides an overview of the HIPAA and describes ...
Covered Entities and Business Associates
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Information from HHS on the definition of covered entities and business associates under HIPAA
Difference between EMR and EHR
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The difference between the two terms is actually quite significant.
Four Common HIPAA Misconceptions
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This article from Physicians Practice outlines four common misconceptions about HIPAA that may be ...
Limited English Proficiency (LEP)
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This HHS website provides information and resources pertaining to persons with Limited English ...
Limited English Proficiency Patients: What's a Doctor To Do?
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This article discusses common questions and answers related to the requirements of treating ...
OSHA for Clinicians
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This site provides helpful information and resources for clinicians related to OSHA regulations
Privacy Rule General Topics
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HHS website that contains information on general topics related to the HIPAA Privacy Rule
Revised OSHA Hazard Communication Standards
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This document provides information on revised safety data sheets and communication standards
Understanding the Affordable Care Act
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This AMA website provides resources on changes to health coverage under the ACA, including sample ...
A Guide to Compliance with OSHA Standards
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This document provides information on compliance with OSHA standards for Medical and Dental Offices.
EMR Presentation
PDF
Are you thinking about implementing EMR in your practice? Or do you need a refresh on the basics? ...
Doctors RX - Fall/Winter 2018
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In this edition of our DoctorsRx newsletter, we discuss the liability concerns surrounding patient ...
ADA Video #1 (Introduction)
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) ADA Video #1
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
(Trailer) ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
(Trailer) ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
(Trailer) ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
(Trailer) ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
(Trailer) Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
(Trailer) Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
HIPAA Practice Risk Survey
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This free, 40-question online survey helps you evaluate the strength of your practice's electronic ...
Security Assessment
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Evaluate the strength of your practice’s cyber security with this 22-question survey, designed by o ...
(Trailer) Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Information and Technical Assistance on the Americans with Disabilities Act
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This site provides you with information regarding general guidance pertaining to the ADA.
ADA Assistance Materials
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This link will provide assistance materials associated with the ADA.
MGMA | Don't Get Lost in The Financial Maze
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This link contains information on purchasing a book from the MGMA regarding revenue cycle ...
EHR Intelligence | 3 Strategies to Enhance EHR Usability Through EHR Optimization
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Information contained here will provide strategies you can incorporate to enhance your EHR ...
Doctors RX - Spring/Summer 2020
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In this edition of our DoctorsRx newsletter, we discuss how EHR systems can be utilized to prevent ...
Avoiding Patient Abandonment
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This site, from the Maryland Department of Health, will assist you in avoiding patient abandonment.
Security Risk Assessment Videos | HealthIT.gov
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This series of videos provided by the federal government will help your practice identify risks.
HIPAA for Providers | HealthIT.gov
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This site provides general HIPAA related information and assistance.
Security Risk Assessment Tool | HealthIT.gov
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This link will provide you with another assessment you can take to protect your practice.
Cyber Threat Video
Video
At Medical Mutual we understand the threat to you and your practice when it comes to your patient’s ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Sample Letter: Denial of Fee Reduction
PDF
Practice managers’ can be faced with patients who do not feel as though the fee-for-service they w ...
ABN – 2020
PDF
Notifying patient of non-coverage can be a difficult situation. This template will assist you in ...
TOS Collections Log
XLS
It is important to track the time of service collections in your practice. This excel document ...
ADA and Service Animals
PDF
Navigating the complexities of the ADA can be challenging for a practice manager – especially w ...
Notice of Privacy Practices
PDF
Under HIPAA, it is required that your practice provide patients with a Notice of Privacy Practices. ...
Red Flags Rule
PDF
This document from the AMA helps you understand the Red Flags Rule and how it relates to protecting ...
Sample BAA
PDF
A business associate agreement is an essential document when contracting with an outside vendor who ...
Security Official Job Description
DOC
HIPAA requires the practice employ a security office. In most cases, that responsibility falls on ...
AthenaHealth Webinar
PDF
If your practice uses AthenaHealth as your EHR vendor, this pdf version of a webinar will assist ...
Enhancing your EMR and Provider Documentation
PDF
This sample will provide general information for EMR optimization and helping your providers with ...
Sample: PT Discharge Letter
PDF
Sometimes, after the provider-patient relationship becomes severed, it is appropriate to discharge ...
Confidentiality Statement
DOC
Protecting patient’s protected health information is a critical operation to any practice. This s ...
FMLA Information
PDF
The Family and Medical Leave Act was enacted to provide covered employers with unpaid, ...
I 9 Form
PDF
This federal form is required for new hires to complete to verify their employment eligibility.
Professional Boundaries
PDF
In a medical practice, utilizing professional boundaries is essential to a comfortable workplace ...
Sample Employee Handbook
PDF
A good employee handbook is one of the most fundamental and effective management tools that a ...
W-4 Form
PDF
This form is required for employees to alter their federal withholding allowance.
W-9 Form
PDF
This form is for requesting taxpayer identification number and certification.
Guide on Medicare Telehealth Coding/Billing Guidelines
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MedChi has provided a guide on Medicare Telehealth Coding/Billing Guidelines.
Centers for Medicare & Medicare Services (CMS) Telemedicine Fact Sheet
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The CMS has provided a fact sheet with takeaways about telemedicine.
Telemedicine Consent Form from the American Academy of Pediatrics
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If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Telemedicine Consent Form
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Disciplinary Action Notice
DOC
Sometimes the practice manager is tasked to discipline their office staff. It is essential, in most ...
Enhancing Employee Satisfaction to Improve Patient Care
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Here are some simple steps you can take to make your office a positive place to work and increase ...
Office Procedures Can Enhance Patient Satisfaction, Reduce Risk
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Here are ways you can enhance your patients’ experience with your office.
Human Resources Best Practices
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A list of Human Resources best practices that you can utilize at your practice.
Annual Breach Report to Congress
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Report to Congress that reviews breaches of unsecured protected health information
Bloodborne Infectious Diseases: HIV/AIDS, Hepatitis B, Hepatitis C
Links
If you experienced a needlestick or sharps injury or were exposed to the blood or other body fluid ...
Authorization for Release of Information to Family Members
PDF
This is a sample form to obtain patient consent to release records to a family member.
MD New Hire Registry
PDF
For Maryland Only. This form is for new employees to fill out. The practice manager must return the ...
Telemedicine Resources Webpage
Links
Our telemedicine webpage under our COVID-19 News-Updates-Resources section provides you with needed ...
Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
HIPAA Breach Decision Tree
PDF
This document is intended to assist you and your practice when investigating a potential breach. We ...
Responding to web-based health review posts
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Here are some suggestions about handling those less than kind comments and reviews online.
(Trailer) Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Why Can’t We Be “Friends?" The Pitfalls of Social Networking for the Practicing Physician
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If social networking is the wave of the future, how can a Physician reap the rewards while managing ...
Sample Confidentiality Agreement
PDF
In some instances, patients’ are given protected health information when they leave the practice. A ...
Sample Social Media Policy
DOC
Navigating the social media landscape can be difficult for practice manager’s and their staff. This ...
Physicians are Drowning in Electronic Information
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The administrative burden of medicine significantly contributes to physician and clinician burnout, ...
CME from CDC: What You Need to Know About Infection Control
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Each year in the U.S., at least 2.8 million people get an antibiotic-resistant infection, and more ...
ADA Explained
PDF
What Physicians and Office Managers need to know about patients with hearing disabilities and ...
ADA Service Animals
PDF
Guidance on the term "service animal" and the service animal provisions in the revised ADA ...
ICD-10 Small and Medium Practice Handbook
PDF
This CMS document provides a guide for small and medium practices preparing to implement ICD-10
Limited English Proficiency and Medicare Providers
PDF
HHS addresses who must provide interpreters for Limited English Proficiency beneficiaries and ...
OSHA Medical Dental Office Guide To Compliance
PDF
Insight on the most frequently found hazards in medical and dental offices
The Rap on RAC
PDF
What to expect if an auditor comes as part of the Recovery Audit Contractor program.
The Importance of Staff Meetings
PDF
The value of staff meetings and suggestions for making them worthwhile.
A Practical e-Guide to Managing Psychosocial Risks
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Managing stress and psychosocial risks.
Breach Notification Rule
PDF
Notification requirements following a breach of unsecured protected health information.
Compliance Checklist
PDF
A checklist for practices related to the key elements of HITECH and the Omnibus Rule.
HIPAA Training is Essential
PDF
This article discusses the necessity of HIPAA training for employees
High Time for HITECH? What every physician needs to know
PDF
An overview of the HITECH Act and its impact on individual practices.
New HIPAA/HITECH Translated
PDF
The new HIPAA/HITECH Final Rule and how it impacts a Physician's practice.
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
The Fax Faux Pas
Podcast
This podcast discusses the risks of sending faxes, best practices for communicating via fax, and ...
Making The List, Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
To Encrypt or Not to Encrypt - There is No Question
Podcast
This podcast discusses the value of encrypting data to help with HIPAA compliance (Runtime: 3:03)
Infection Control for Health Care Providers
PDF
Guidelines for office staff on controlling the spread of infection in the office setting.
Why Can't We Be "Friends"?
PDF
The ramifications of social media and suggestions for reducing legal risks.
Do You Know Your Practice's Data Security Risks?
PDF
Information about the HIPAA Security Rule and conducting a risk assessment to evaluate whether your ...
HIPAA Privacy Rule and Provider-to-Provider Communication
Links
Information for all physicians (not just pediatricians) regarding mental health records and HIPAA.
The Importance of Staff Meetings
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Better communication will engage staff in finding solutions to everyday practice issues.
Dealing with Disruptive Patients
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Disruptive behavior is any conduct that hinders a provider’s ability to administer care.
Ten Tips for Dealing with Difficult Patients
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The below summary lists ten tips you can use when dealing with difficult patients.
Conducting HIPAA Risk Assessments
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As the Practice Manager, you are responsible for ensuring that risk assessments are performed ...
