Resources
find the information you need, quickly and easily!
Our comprehensive Resource Center includes helpful information on a variety of subjects related to risk management, claims, practice management and your policy, all in one convenient place.
Start Searching!
To search, simply choose your search criteria using the drop-down menus to the right, then click "Apply."
Resource marked as RECOMMENDED were specially selected by our risk management, legal and insurance experts as the most relevant materials to your search criteria. If you like to view only the recommended resources on a subject, choose your area of interest from the "Category" drop-down menu, then select Recommended in the "Topic" drop-down.
Medical Records
Links
Maryland Department of Health's information on medical records and retention.
RECOMMENDED
Virginia Record Retention
Links
Virginia Health Information Management Association's information on record retention.
RECOMMENDED
Treating Self or Family
Links
In general, physicians should not treat themselves or members of their own families.
RECOMMENDED
Practice Management 101
PDF
An interactive education program that utilizes case studies, quizzes and other multimedia to review ...
RECOMMENDED
Sample Confidentiality Agreement
PDF
This sample version of a Confidentiality Agreement can be implemented into the practice.
RECOMMENDED
Health Information Privacy
Links
Information from the HHS on HIPAA rules and regulations.
RECOMMENDED
High Time for HITECH? What every physician needs to know.
PDF
This issue of Doctors RX provides an overview of the HITECH Act and its impact on individual ...
The HIPAA Omnibus Final Rule: What You Don't Know Can Hurt You
PDF
This issue of Doctors RX discusses important changes to HIPAA as a result of the Omnibus Final Rule.
Covered Entities and Business Associates
Links
Information from HHS on the definition of covered entities and business associates under HIPAA
HIPAA Training is Essential
PDF
This article discusses the necessity of HIPAA training for employees
Four Common HIPAA Misconceptions
Links
This article from Physicians Practice outlines four common misconceptions about HIPAA that may be ...
New HIPAA/HITECH Translated
PDF
This article discusses the new HIPAA/HITECH Final Rule and how it impacts a Physician practice.
Privacy Rule General Topics
Links
HHS website that contains information on general topics related to the HIPAA Privacy Rule
Joint Guidance on HIPAA and FERPA to Student Health Records
PDF
This document from the U.S. Department of Health and Human Services and the U.S. Department of ...
Accessing Deceased Patient Records: FAQ
Links
This article discusses frequently asked questions about accessing deceased patient records
Do You Know Your Practice's Data Security Risks?
PDF
This issue of Doctors RX provides information about the HIPAA Security Rule and conducting a risk ...
Annual Breach Report to Congress 2011-2012
PDF
Report to Congress that reviews breaches of unsecured protected health information
Food Guide Plate
Text
Printed and online brochures from the Federal Consumer Information Center
Risk Management Guide for Information Technology Systems NIST 800-30
PDF
Recommendations of the National Institute of Standards and Technology on risk management for ...
Take Steps to Protect and Secure Information When Using a Mobile Device
PDF
HHS tips to secure the health information your patients entrust to you
Guidance on Risk Analysis Requirements under the HIPAA Security Rule
PDF
A series of guidances to assist organizations in identifying and implementing the most effective ...
Security Risk Analysis Tipsheet
PDF
Provides an overview of the security risk analysis requirement of the HIPAA Security Rule
The HIPAA Security Standards
PDF
This chapter, from HIPAA for Allied Health Centers, provides an overview of the HIPAA and describes ...
Information Security Policy Template
PDF
This document, developed by the National Learning Consortium, is an example of a tool used in the ...
Breach Notification Rule
PDF
Information on notification requirements following a breach of unsecured protected health ...
Harm Assessment
PDF
This article provides an overview of three areas to cover during a risk-of-harm assessment
Privacy Breach Safety Guidelines
PDF
This brief article discusses causes of privacy breaches and prevention methods
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
The Fax Faux Pas
Podcast
This podcast discusses the risks of sending faxes, best practices for communicating via fax, and ...
Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
To Encrypt or Not to Encrypt - There is No Question
Podcast
This podcast discusses the value of encrypting data to help with HIPAA compliance (Runtime: 3:03)
Difference between EMR and EHR
Links
The difference between the two terms is actually quite significant.
ADA Effective Communications
PDF
This document from the U.S. Department of Justice, Civil Rights Division, Disability Rights ...
ADA Explained
PDF
This document discusses what Physicians and their office managers need to know about patients with ...
ADA Service Animals
PDF
This publication provides guidance on the term "service animal" and the service animal provisions ...
ADA Small Business Primer
PDF
This document provides guidance to assist small business owners in understanding how the new ADA ...
A Guide to Compliance with OSHA Standards
Links
This document provides information on compliance with OSHA standards for Medical and Dental Offices.
OSHA for Clinicians
Links
This site provides helpful information and resources for clinicians related to OSHA regulations
Revised OSHA Hazard Communication Standards
Links
This document provides information on revised safety data sheets and communication standards
OSHA 300 Form
PDF
This booklet includes forms and information needed for maintaining occupational injury and illness ...
OSHA Personal Protective Equipment
PDF
This informational booklet provides a general overview of personal protective equipment and OSHA ...
OSHA Medical Dental Office Guide To Compliance
PDF
This brochure provides insight on the most frequently found hazards in medical and dental offices
ICD-10 Small and Medium Practice Handbook
PDF
This CMS document provides a guide for small and medium practices preparing to implement ICD-10
Limited English Proficiency (LEP)
Links
This HHS website provides information and resources pertaining to persons with Limited English ...
Limited English Proficiency and Medicare Providers
PDF
This document from HHS addresses who must provide interpreters for Limited English Proficiency ...
Limited English Proficiency Patients: What's a Doctor To Do?
Links
This article discusses common questions and answers related to the requirements of treating ...
The Rap on RAC
PDF
This issue of Doctors RX discusses what to expect if an auditor comes as part of the Recovery Audit ...
Hand Hygiene
PDF
The second part of this issue of Doctors RX addresses new guidelines from the Centers for Disease ...
Handwashing: Clean Hands Save Lives
PDF
This document from the CDC discusses when to use hand sanitizer
The Family and Medical Leave Act
PDF
This document provides an overview of the Family and Medical Leave Act, enacted to provide covered ...
The Americans with Disabilities Act
PDF
This document provides an overview of the Americans with Disabilities Act, which prohibits ...
Human Resources Principles to Protect Your Practice
PDF
This document provides an overview of ways to protect your practice regarding human resources issues
Staff Turnover
PDF
This document discusses dealing with staff turnover and ways to address challenges with high ...
The Art of Successful Staffing
PDF
This presentation discusses strategies for successful interviewing, hiring, and retention of ...
The Importance of Staff Meetings
PDF
This document discusses the value of staff meetings and key suggestions for making them worthwhile
The Practice Huddle
PDF
This document provides suggestions for creating better and more productive morning meetings
A Practical e-Guide to Managing Psychosocial Risks
Links
This resource provides information on managing stress and psychosocial risks to foster awareness, ...
Understanding the Affordable Care Act
Links
This AMA website provides resources on changes to health coverage under the ACA, including sample ...
To Encrypt or Not to Encrypt?
Podcast
The value of encrypting data to help with HIPAA compliance
Top Three Liability Risks Associated with EMR: Auditing
Podcast
The final part of this three-part podcast series focuses on risk issues encountered with auditing - ...
When Is A Breach Not A Breach? Almost Never
Podcast
The changes to the definition of a breach under HIPAA and how to determine if a breach has ...
Managing Stress
Links
Stress management article that originally appeared in American Medical News
Understanding the HIPAA Risk Assessment
Podcast
The HIPAA Risk Assessment requirements related to protecting electronic protected health ...
Handling the Stress of Being Sued
PDF
Understanding your response to a lawsuit and ways to cope with the impact.
Top Three Liability Risks Associated with EMR: Cloning
Podcast
Part one of this three-part podcast series.
Top Three Liability Risks Associated with EMR: Templating
Podcast
Part two of this three-part podcast series focuses on risks commonly encountered with the use of ...
Email and HIPAA Compliance
Podcast
How the HIPAA Privacy Rule applies to using email, and addresses how healthcare providers can use ...
Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
Don't Get Stuck: What to Do When Parents Refuse to Vaccinate Their Children
PDF
Doctors RX, Fall 2017
Disaster Planning for Medical Practices
Podcast
Is your practice prepared in the event that disaster strikes?
The Roles of Exercise and Stress Management
Links
Web site article from the Physicians Committee for Responsible Medicine
When Patient Finances Impact Patient Compliance
Podcast
As health premiums increase, some insured patients are changing to plans with higher co-pays or ...
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
Follow-up and Tracking of Test Results
Podcast
Does your office have a reliable safety tracking system? A quarter of all malpractice claims stem ...
Handling Patient Complaints
Podcast
This podcast lists the mostly commonly heard patient complaints about Physicians and what you can ...
Is There a "Cap" on Medical Malpractice Claims in Maryland?
Podcast
This podcast will examine the current cap in Maryland, as well as review recent legal challenges to ...
Strategies for Dealing with Stress
Text
Pros and cons of the various reactions to stressful situations
Handling the Stress of Litigation
Podcast
Being involved in litigation is very stressful. This podcast has helpful tips for handling stress ...
Stress Crisis!
Text
Emergency solutions for dealing with overwhelming anger, despair or panic.
How Do I Obtain a Claims History?
Podcast
Follow these simple step-by-step instructions to obtain a claims history.
Action Plan for Stress steps 1-6
Text
Reaction strategies to help alleviate chronic stress
Requests for Medical Records
Podcast
This podcast explains what Insureds should do in the event they receive a request for medical ...
Healthful Hints for Stress Relief
Text
Eight quick and easy tips to reduce everyday stress
The Purpose of the Medical Record
Podcast
This podcast will review the many important functions that keeping accurate medical records can ...
The ADA and Patient Care
Podcast
Although compliance with the ADA is not strictly a risk management issue, it is a legal ...
Medication Management in Elderly Patients
Podcast
By taking a few extra precautions when treating elderly patients, you can reduce the risk of ...
Preventing Wrong Site Surgeries
Podcast
Despite heightened effort, the frequency of wrong site errors appears to be increasing. These ...
Reducing Medication Errors
Podcast
Medication errors are a leading cause of medical malpractice claims. Here are some recommendations ...
Reducing the Risk of Medication Addiction
Podcast
Physicians who treat patients with opioid analgesics and other frequently abused medications can be ...
Risk Management and e-Prescribing
Podcast
e-prescribing is a considered a more accurate, reliable, and secure system. While this assertion is ...
The Use of Chaperones
Podcast
To keep the Physician-Patient relationship as professional as possible, it is important to always ...
Cyberchondriac or Informed Patient?
Podcast
Today’s patient has access to an unprecedented amount of medical information.
Do Your Patients Really Understand?
Podcast
Health literacy is a serious problem. Learn new methods for better assisting patients in ...
Fundamental Information on EMR
Links
Basic information about Electronic Medical Records (EMR)
Treating Patients with Limited English Proficiency
Podcast
An increasing number of individuals are classified as having Limited English Proficiency, or LEP. ...
Difference between EMR and EHR
Links
The difference between the two terms is actually quite significant
Communication Tips for Physicians
Podcast
By adhering to a few basic principles, Physicians can greatly improve their skills as good ...
Working with Seniors to Help Them Understand
Podcast
This podcast introduces several methods for Physicians to assist older patients in reading, ...
The Care and Feeding of Your EHR
PDF
A review of EMR implementations with an overarching framework to be comprehensive, pragmatic, and ...
Ten Tips for Implementing an EMR System
Links
Ten tips to help ensure successful implementation of an EMR system in your office.
Handling the Stress of Litigation
Podcast
Being involved in litigation is very stressful. This podcast has helpful tips for handling stress ...
EHR Incentive Programs Information (CMS)
Links
Includes EHR Incentive Program Basics, Meaningful Use Definitions, and other resources
How Do I Obtain a Claims History?
Podcast
Follow these simple step-by-step instructions to obtain a claims history.
Meaningful Use Core Objectives for Eligible Professionals
PDF
Table of Contents and resources for Meaningful Use Core and Menu Set Objectives for Eligible ...
Is There a "Cap" on Medical Malpractice Claims in Maryland?
Podcast
This podcast will examine the current cap in Maryland, as well as review recent legal challenges to ...
Quick Reference for Meaningful Use Objectives
PDF
Reference chart with meaningful use objectives, measures, standards, and certification criteria
Meaningful Use Stage Two Tool Kit
PDF
An interactive document with resources and information about the EHR Incentive Programs and 2014 ...
HIPAA Security Rule Toolkit
Links
National Institute of Standards and Technology toolkit on implementing and assessing the ...
HIPAA IT Privacy and Security Resources
Links
HealthIT.gov resources on privacy and security issues, including regulatory guidance, technical ...
Security Rule Guidance Material
Links
HHS Security Rule Educational Paper Series, HIPAA Security Guidance, and NIST Special Publications
Electronic Medical Records
PDF
This brief newsletter explores some of the risks Physicians need to be mindful of while they ...
EMR Presentation
PDF
Liability exposure related to EMRs, responding to e-discovery requests, and EMR breaches and the ...
EHR Contracts: Key Contract Term for Users to Understand
PDF
A report to help healthcare organizations select an appropriate EHR and protect themselves from ...
EHR's: "Sloppy and Paste" Endures Despite Patient Safety
Links
The dangers of copying and pasting information in an EHR
The HIPAA Security Rule
Podcast
The HIPAA Security Rule and what physicians need to know to protect their electronic medical ...
Top Three Liability Risks Associated with EMR: Cloning
Podcast
Part one of this three-part podcast series focuses on the risk issues commonly associated with ...
Top Three Liability Risks Associated with EMR: Templating
Podcast
Part two of this three-part podcast series focuses on risks commonly encountered with the use of ...
Top Three Liability Risks Associated with EMR: Auditing
Podcast
The final part of this three-part podcast series focuses on risk issues encountered with auditing - ...
Risk Management and Electronic Health Records
Podcast
Some basic guidelines to follow if your practice has or is considering the implementation of ...
Risk Management and e-Prescribing
Podcast
Electronic prescribing ("e-prescribing") is a considered a more accurate, reliable, and secure ...
Email and HIPAA Compliance
Podcast
How the HIPAA Privacy Rule applies to using email, and addresses how healthcare providers can use ...
Understanding the HIPAA Risk Assessment
Podcast
The HIPAA Risk Assessment requirements related to protecting electronic protected health ...
When Is A Breach Not A Breach? Almost Never
Podcast
The changes to the definition of a breach under HIPAA and how to determine if a breach has ...
To Encrypt or Not to Encrypt?
Podcast
The value of encrypting data to help with HIPAA compliance
HIPAA Audits Are you Prepared?
PDF
The elements of the audit program by the Office for Civil Rights for covered entities under HIPAA.
Entities Covered by the HIPAA Privacy Rule (HHS)
PDF
Presentation created by the U.S. Department of Health and Human Services about covered entities ...
Compliance Checklist
PDF
A checklist for practices related to the key elements of HITECH and the Omnibus Rule
Covered Entities and Business Associates
Links
Information from HHS on the definition of covered entities and business associates under HIPAA
HIPAA Training is Essential
PDF
This article discusses the necessity of HIPAA training for employees
Four Common HIPAA Misconceptions
Links
This article from Physicians Practice outlines four common misconceptions about HIPAA that may be ...
Medical Privacy of Protected Health Information
Links
This CMS factsheet provides basic information on privacy laws for the health care professional.
Fact Sheet: Ransomware and HIPAA
PDF
This document describes ransomware attack prevention and recovery from a healthcare sector ...
New HIPAA/HITECH Translated
PDF
This article discusses the new HIPAA/HITECH Final Rule and how it impacts a physician practice.
Are You Unintentionally Exposing Your Practice?
PDF
This article discusses scenarios that may involve hidden threats to HIPAA Compliance.
Accessing Deceased Patient Records: FAQ
Links
This article discusses frequently asked questions about accessing deceased patient records.
Joint Guidance on HIPAA and FERPA to Student Health Records
PDF
This document from the U.S. Department of Health and Human Services and the U.S. Department of ...
Summary of the HIPAA Privacy Rule
Links
This is a summary of key elements of the Privacy Rule including who is covered, what information is ...
Right to Access Medical Records
Links
HHS website that provides general resources on right to access medical records
Risk Management Guide for Information Technology Systems NIST 800-30
PDF
Recommendations of the National Institute of Standards and Technology on risk management for ...
Take Steps to Protect and Secure Information When Using a Mobile Device
PDF
HHS tips to secure the health information your patients entrust to you
Guidance on Risk Analysis Requirements Under The HIPAA Rule
PDF
A series of guidances to assist organizations in identifying and implementing the most effective ...
Security Risk Analysis Tipsheet
PDF
Provides an overview of the security risk analysis requirement of the HIPAA Security Rule
The HIPAA Security Standards
PDF
This chapter, from HIPAA for Allied Health Centers, provides an overview of the HIPAA Security ...
Top Ten Management Issues for Medical Office Practices
PDF
Ten common issues that every medical office practice staff needs to be aware of.
Maryland Academy of Family Physicians
Links
Works to maintain quality, cost effective health care for families
Maryland Board of Physicians
Links
Web site gives an overview of the license providers in the Maryland jurisdiction
Maryland Division of State Documents
Links
Web site presenting online versions of the state's legal regulations
Maryland General Assembly
Links
Web site displaying structure and information about the Maryland law-making process
Maryland Hospital Association
Links
Advocacy group involved in the development of an improved health care policy
Maryland Insurance Administration
Links
Independent state agency that regulates the insurance industry
Maryland Judiciary
Links
Web site focuses on the function of the four branches of the Maryland court system
Maryland State Bar Association
Links
Web site concerning the certification process for membership to the Maryland State Bar
American Academy of Allergy, Asthma, & Immunology
Links
Represents allergists, immunologists, along with health care professionals
American Academy of Dermatology
Links
Largest dermatology association in the world. Dedicated to the advancement & treatment of skin, ...
American Academy of Family Physicians
Links
Devoted to the health of patients, families, and communities
American Academy of Pediatrics
Links
Association dedicated to the health of children, adolescents, and young adults
American Academy of Ophthalmology
Links
Academy dedicated to the advancement of eye care both nationally and globally
American Academy of Orthopedic Surgeons
Links
Provides educational and management services for orthopedic surgeons and health care professionals
American College of Cardiology
Links
Advocacy for cardiovascular care through education and research to influence health care policy
American College of Chest Physicians
Links
Dedicated to the treatment of diseases of the chest
American College of Gastroenterology
Links
College devoted to the advancement of clinical gastroenterology
American College of Physicians
Links
Medical specialty society with the mission of enhancing the quality and effectiveness of health care
American Academy of Radiology
Links
The nation's leading organization in the representation of the field of radiology
Infection Control for Health Care Providers
Links
Guidelines for office staff on controlling the spread of infection in the office setting.
Blood Borne Illness
Links
Information from the CDC on preventing the transmission of blood borne illness.
Influenza
Links
Information from the CDC on reducing the spread of influenza in the health care setting.
Ten Principles of Documentation for Medical Records
PDF
Ten simple concepts that office staff members can follow for more effective documentation in ...
Case Study: Trust, but Verify
PDF
This is an example of how a mistake in charting lab results can lead to further communication ...
FDA Patient Safety News
Links
Televised series for health care personnel, carried on satellite broadcast networks aimed at ...
Health Coalition on Liability and Access
Links
Organization involved in health care liability reform
Rx List – The Internet Drug Index
Links
Organization involved in health care liability reform
American Academy of Family Physicians
Links
Advocacy group of family doctors throughout the U.S., Puerto Rico, the Virgin Islands, and Guam
American Head and Neck Society
Links
Organization dedicated to the research and treatment of head and neck oncology
American Medical Association
Links
Association that works with Physicians and patients involved in public health issues
American Physical Therapy Society
Links
Organization concerned with the treatment of movement dysfunctions
American Society of Anesthesiologists
Links
Association of Physicians dedicated to the practice of anesthesiology
American Thoracic Society
Links
Non-profit organization dedicated to respiratory and critical care medicine
Association for Psychological Science
Links
Association that represents the profession of psychology in the United States
National Cancer Society
Links
Component of the National Institutes of Health that is committed to the research of cancer
Society of Cardiovascular & Interventional Radiology
Links
Society of radiologists who specialize in minimally invasive treatments
Society of Nuclear Medicine
Links
International scientific and professional organization that promotes the use of nuclear medicine
U.S. Public Health Service
Links
Government agency that is involved in the research and implementation of health initiatives
AstraZeneca International
Links
Pharmaceutical company specializing in six areas of healthcare: cardiovascular, gastrointestinal, ...
Boehringer Ingelheim
Links
Pharmaceutical company focusing on cardiovascular, central nervous system, and respiratory diseases
Genzyme
Links
Biotechnology company that focuses on rare disorders as well as cancer, diagnostic testing, etc...
Novartis
Links
Company focused on pharmaceuticals, generic prescription drugs, and consumer health
Why Can't We Be "Friends"?
PDF
This previous issue of Doctors RX newsletter will take a look at the ramifications of social ...
Handling Patient Complaints
PDF
Do you know what to do when a patient has a complaint? This guide will give some of the most common ...
Glossary of Terms Associated with HIPAA
PDF
Acronyms and definitions of terms commonly used regarding HIPAA.
Acronyms Associated with HIPAA
PDF
Some of the most commonly encountered acronyms associated with HIPAA.
HIPAA Audits: Are You Prepared?
PDF
This article discusses the elements of the audit program by the Office for Civil Rights for covered ...
Entities Covered by the HIPAA Privacy Rule (HHS)
PDF
Presentation created by the U.S. Department of Health and Human Services about covered entities ...
Compliance Checklist
PDF
A checklist for practices related to the key elements of HITECH and the Omnibus Rule.
