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Resource marked as RECOMMENDED were specially selected by our risk management, legal and insurance experts as the most relevant materials to your search criteria. If you like to view only the recommended resources on a subject, choose your area of interest from the "Category" drop-down menu, then select Recommended in the "Topic" drop-down.
One in 4 Clinicians Want to Leave Healthcare, Citing Burnout. Here's What Providers Can Do to Stem the Tide
Links
This article discussed ways providers can help prevent burnout.
RECOMMENDED
Beware of the DEA Agent Impersonation Scam
PDF
The DEA and local licensing boards have issued warnings about widespread telephone and U.S. mail ...
RECOMMENDED
EMR Presentation
PDF
Are you thinking about implementing EMR in your practice? Or do you need a refresh on the basics? ...
Doctors RX - Fall/Winter 2018
Links
In this edition of our DoctorsRx newsletter, we discuss the liability concerns surrounding patient ...
ADA Video #1 (Introduction)
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
(Trailer) ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
(Trailer) ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
(Trailer) Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
(Trailer) Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
HIPAA Practice Risk Survey
Links
This free, 40-question online survey helps you evaluate the strength of your practice's electronic ...
Security Assessment
Links
Evaluate the strength of your practice’s cyber security with this 22-question survey, designed by o ...
(Trailer) Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Information and Technical Assistance on the Americans with Disabilities Act
Links
This site provides you with information regarding general guidance pertaining to the ADA.
ADA Assistance Materials
Links
This link will provide assistance materials associated with the ADA.
MGMA | Don't Get Lost in The Financial Maze
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This link contains information on purchasing a book from the MGMA regarding revenue cycle ...
EHR Intelligence | 3 Strategies to Enhance EHR Usability Through EHR Optimization
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Information contained here will provide strategies you can incorporate to enhance your EHR ...
Doctors RX - Spring/Summer 2020
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In this edition of our DoctorsRx newsletter, we discuss how EHR systems can be utilized to prevent ...
Avoiding Patient Abandonment
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This site, from the Maryland Department of Health, will assist you in avoiding patient abandonment.
Security Risk Assessment Videos | HealthIT.gov
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This series of videos provided by the federal government will help your practice identify risks.
HIPAA for Providers | HealthIT.gov
Links
This site provides general HIPAA related information and assistance.
Security Risk Assessment Tool | HealthIT.gov
Links
This link will provide you with another assessment you can take to protect your practice.
Cyber Threat Video
Video
At Medical Mutual we understand the threat to you and your practice when it comes to your patient’s ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Sample Letter: Denial of Fee Reduction
PDF
Practice managers’ can be faced with patients who do not feel as though the fee-for-service they w ...
ABN – 2020
PDF
Notifying patient of non-coverage can be a difficult situation. This template will assist you in ...
ADA and Service Animals
PDF
Navigating the complexities of the ADA can be challenging for a practice manager – especially w ...
Notice of Privacy Practices
PDF
Under HIPAA, it is required that your practice provide patients with a Notice of Privacy Practices. ...
Red Flags Rule
PDF
This document from the AMA helps you understand the Red Flags Rule and how it relates to protecting ...
Sample BAA
PDF
A business associate agreement is an essential document when contracting with an outside vendor who ...
Security Official Job Description
DOC
HIPAA requires the practice employ a security office. In most cases, that responsibility falls on ...
AthenaHealth Webinar
PDF
If your practice uses AthenaHealth as your EHR vendor, this pdf version of a webinar will assist ...
Enhancing your EMR and Provider Documentation
PDF
This sample will provide general information for EMR optimization and helping your providers with ...
Sample: PT Discharge Letter
PDF
Sometimes, after the provider-patient relationship becomes severed, it is appropriate to discharge ...
Confidentiality Statement
DOC
Protecting patient’s protected health information is a critical operation to any practice. This s ...
FMLA Information
PDF
The Family and Medical Leave Act was enacted to provide covered employers with unpaid, ...
Professional Boundaries
PDF
In a medical practice, utilizing professional boundaries is essential to a comfortable workplace ...
Sample Employee Handbook
PDF
A good employee handbook is one of the most fundamental and effective management tools that a ...
W-4 Form
PDF
This form is required for employees to alter their federal withholding allowance.
W-9 Form
PDF
This form is for requesting taxpayer identification number and certification.
Guide on Medicare Telehealth Coding/Billing Guidelines
Links
MedChi has provided a guide on Medicare Telehealth Coding/Billing Guidelines.
Centers for Medicare & Medicare Services (CMS) Telemedicine Fact Sheet
Links
The CMS has provided a fact sheet with takeaways about telemedicine.
Telemedicine Consent Form from the American Academy of Pediatrics
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Telemedicine Consent Form
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Disciplinary Action Notice
DOC
Sometimes the practice manager is tasked to discipline their office staff. It is essential, in most ...
MD New Hire Registry
PDF
For Maryland Only. This form is for new employees to fill out. The practice manager must return the ...
Telemedicine Resources Webpage
Links
Our telemedicine webpage under our COVID-19 News-Updates-Resources section provides you with needed ...
HIPAA Breach Decision Tree
PDF
This document is intended to assist you and your practice when investigating a potential breach. We ...
Responding to web-based health review posts
Text
Here are some suggestions about handling those less than kind comments and reviews online.
(Trailer) Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Why Can’t We Be “Friends?" The Pitfalls of Social Networking for the Practicing Physician
Links
If social networking is the wave of the future, how can a Physician reap the rewards while managing ...
Sample Confidentiality Agreement
PDF
In some instances, patients’ are given protected health information when they leave the practice. A ...
Sample Social Media Policy
DOC
Navigating the social media landscape can be difficult for practice manager’s and their staff. This ...
Physicians are Drowning in Electronic Information
Links
The administrative burden of medicine significantly contributes to physician and clinician burnout, ...
Ten Tips for Dealing with Difficult Patients
Text
The below summary lists ten tips you can use when dealing with difficult patients.
Healthcare Management is a Changing Landscape
DOC
We must be the rudder of our organizations, offering direction to physicians, other providers, and ...
(Trailer) ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
(Trailer) ADA Video #1
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
HHS 405(d) Aligning Health Care Industry Security Approaches
Links
The 405(d) Program and Task Group is a collaborative effort between industry and the federal ...
Risk Management Two Minute Drill - "I'm Sorry"
Video
This "quick tip" video will discuss ways you can tell a patient "I'm Sorry" after an adverse event.
Risk Management Two Minute Drill - "Informed Consent"
Video
This "quick tip" video will discuss how good informed consent will help prevent claims.
Risk Management Two Minute Drill - "Open Notes"
Video
This "quick tip" video will help you navigate the Open Notes portion of the 21st Century Cures Act.
Risk Management Two Minute Drill - "Communication"
Video
This "quick tip" video will discuss how good communication with patients can help prevent claims, ...
Risk Management Two Minute Drill - "Documentation"
Video
This "quick tip" video will discuss how documentation can have a positive or a negative effect on ...
8 Simple Communication Tips for Doctors
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This article discusses common communication tips that physicians can incorporate into their ...
Medscape Malpractice Report
Links
This slideshow will discuss common malpractice risk issues seen in 2021.
What Will It Take to Cure EHR Note Bloat?
Links
This commentary found on Medscape from an OB/GYN will speak to EHR bloat and what it will take to ...
Malpractice may be negative, but its data can generate positive results
Links
This commentary discusses the "positive" impacts that malpractice data can generate to assist ...
Temper Tantrums, Bullying Colleagues: How to avert physician behavior?
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This article discusses ways to avert disruptive behavior in medical settings.
A new index for obstetrics safety and quality of care: integrating cesarean delivery rates with maternal and neonatal outcomes
Links
Cesarean delivery rates have been used as obstetrical quality indicators. However, these approaches ...
Medscape OB/GYN 2021 Malpractice Report
Links
This Medscape article reports on the effects of medical malpractice on OB/GYNs
10 Tips for Reducing Risk in Radiology
PDF
This article discusses ways radiologists can reduce risk in their practice.
Risk Management for Ophthalmologists
PDF
This article discusses common risk reductions techniques that Ophthalmologists can incorporate into ...
Risk Management for OB/GYNs
PDF
This article discusses common risk reductions techniques that OB/GYNs can incorporate into their ...
Reducing Risk in Dermatology
PDF
This article discusses common risk reductions techniques that Dermatologists can incorporate into ...
Practice Matters: Telehealth
Video
In this video, Kem Tolliver - a Practice Management Consultant, discusses telehealth and how to ...
Practice Matters - The Cures Act
Video
In this video, Kem Tolliver - a Practice Management Consultant, discusses the interoperability and ...
The Anatomy of a Malpractice Case
Video
In this video, attorney's with Medical Mutual will discuss the anatomy of a malpractice lawsuit.
Prescribing Opioids for Pain — The New CDC Clinical Practice Guideline
Links
The CDC recently enacted new guidelines regarding the prescribing of opioids, this article offers ...
Practice Matters: HR After COVID-19
Video
In this video, Kem Tolliver - a Practice Management Consultant, discusses how to navigate HR issues ...
Practice Matters: The No Surprises Act
Video
In this video, Kem Tolliver - a Practice Management Consultant, discusses how to navigate the No ...
AACU Sentinel Newsletter
PDF
This is the January 2023 Newsletter of the American Association of Clinical Urologists
TOS Collections Log
XLS
It is important to track the time of service collections in your practice. This excel document ...
Working with Seniors to Help Them Understand
Podcast
This podcast introduces several methods for Physicians to assist older patients in reading, ...
Communication Tips for Physicians
Podcast
By adhering to a few basic principles, Physicians can greatly improve their skills as good ...
Treating Patients with Limited English Proficiency
Podcast
An increasing number of individuals are classified as having Limited English Proficiency, or LEP. ...
Do Your Patients Really Understand?
Podcast
Health literacy is a serious problem. Learn new methods for better assisting patients in ...
Cyberchondriac or Informed Patient?
Podcast
Today’s patient has access to an unprecedented amount of medical information.
The Use of Chaperones
Podcast
To keep the Physician-Patient relationship as professional as possible, it is important to always ...
The ADA and Patient Care
Podcast
Although compliance with the ADA is not strictly a risk management issue, it is a legal ...
Making The List, Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
Limited English Proficiency (LEP)
Links
This HHS website provides information and resources pertaining to persons with Limited English ...
Using Artificial Intelligence in Your Practice
PDF
This article will discuss the uses for AI in the medical practice
13 Ways to Protect Your Practice From Malware and Hacking
PDF
This article will discuss common ways you can protect your practice from a cyber attack.
I-9 Form
PDF
This federal form is required for new hires to complete to verify their employment eligibility.
