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  • About Us

      Our financial reward program recognizes your commitment to quality medicine.

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    • Company OverviewLearn more about MEDICAL MUTUAL
    • Board of DirectorsCurrent members of the Board
    • OfficersCurrent officers of the Company
    • Value PropositionThe MEDICAL MUTUAL Difference
    • ProducersFind a Producer
    • FinancialsView our annual report
    • Mutual Advantage PlanA financial reward program
    • Notes from the Chair NewsletterImportant information for our Insureds
    • Contact UsContact Us for more information
  • Coverages

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    • Coverages OverviewLearn about our coverages
    • Policies & CoveragesLearn about our policies and coverages
    • Premium & BillingLearn about our Premium and Billing
    • MedguardDisciplinary defense coverage
    • e-dataRESPONSE+Cyber breach liability coverage
  • Claims

      If you have been contacted by an attorney regarding your care of a patient, read this now

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    • Claims OverviewOur claims philosophy
    • How to Report a ClaimWhat to do when you receive a claim
    • Request Claims HistoryReceive a copy of your claims history
    • Claims PortalTrack your open claims
    • Claims FAQCommon questions about claims
  • Risk Management

      Our Risk Management education programs provide CME Credits and premium discounts. Register today!

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    • Risk Management OverviewOur risk management philosophy
    • Resources/SearchSearch our comprehensive library
    • Doctors RX NewsletterOur risk management newsletter
    • Education ProgramsRegister for a risk management program
    • Security Risk AssessmentEvaluate the security of your practice
    • AlertsAlerts issues by medical organizations
    • Practice Manager ToolboxAn online resource designed for Practice Managers
    • AI Risk ManagementArtificial Intelligence
    • Practice Self-Assessment SurveyTake the practice self-assessment survey
    • Risk Management FAQCommon Questions about Managing Risk
    • Med-RiteLearn more about Med-Rite
    • PodcastsListen to risk management podcasts
  • Resources

      Browse our comprehensive research library for information on HIPAA, EMR, claims, and much more

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    • LinksLinks to helpful organizations
    • Claims ResourcesInformation about the claims process
    • Risk Management ResourcesA comprehensive risk management library
    • Practice Manager ToolboxAn online resource designed for Practice Managers
    • eDelivery RESOURCES
      Links to helpful information about eDelivery

Coverages

  • Coverages Overview
  • Policies & Coverages
  • Premium & Billing
  • MedGuard
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Premium & Billing

Payment Frequency

MEDICAL MUTUAL will send you quarterly invoices for your premium with a minimum payment due for that quarter. You may make partial payments on your premium at any time, as long as the minimum due on your invoice is paid by the due date indicated. Payments received prior to an invoice and between quarterly billings will be reflected on the following invoice and the minimum due will be adjusted accordingly.

If you prefer, you may also pre-pay your entire yearly premium at the beginning of the year. 

Payment Methods

We accept several payment methods:

  • Automatic Payment Plan - The most convenient option. On the due date shown on your invoice, MEDICAL MUTUAL will automatically charge your minimum payment due to your credit card (payments will be processed on the next business day if the due date falls on a weekend). Log in to your account to set up an automatic payment plan using a Visa, MasterCard or American Express credit card. Note: you will continue to receive invoices stating that you are on the Automatic Payment Plan.
  • Online - Log in to your account to submit your payment using a Visa, MasterCard or American Express credit card, or via direct debit from your bank account. You may also make payments via your personal bank's Pay Bill option (you MUST include your policy and/or customer number as a reference when paying through your personal bank's payment portal).
  • Mail - You may choose to complete the "Credit Card Payment" portion of your invoice and mail the completed section to our P.O. Box.

Please note: We ask that when you send payment, you refrain from including additional correspondence related to your policy. Any questions or underwriting-related changes, such as change of address or notification of policy change, should be sent to our office separately or by contacting your Producer.

Discounts

If you meet any of the criteria below, you may be eligible for a discount. Contact your Producer or the MEDICAL MUTUAL Customer Service Department (800-492-0193) for more information.

Claims Free Discount

Provided to qualified Insureds who have been claims free and in private practice for five full years.

New Doctor Discount

Provided to qualified Insureds who have been in practice for less than two years.

Risk Management Credit

Provided to Insureds who have completed a risk management program offered by the Company in the year preceding the renewal policy. Applied at renewal.

Part-Time Discount

Provided to Insureds who have structured office hours that are less than 30 hours per week.

Government Employee Discount

Provided to Insureds who are currently working for the federal state, or local government.

Pre-Payment Discount

Provided to Insureds who pay their premium in full, prior to the renewal date.

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