Education Programs

Dear Colleague:

The 2024 risk management education program schedule has arrived! This year’s programming will help you identify and mitigate risk so that it does not invade your practice.

Our programs are offered in four different modalities: live in-person, live webinar, online self-paced, and home study booklets. Physicians who complete a program will earn CME credits and a 5% premium credit on their 2025 renewal policy. Please review our 2024 Risk Management Program webpage and register online today!

If you have any questions, please call the Risk Management Department at 410-785-0050 or 800-492-0193.

George S. Malouf, Jr. M.D., FACS
Chair of the Board

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MEDICAL MUTUAL will continue to utilize GoToWebinar to facilitate our live online webinar training in 2024. In addition to live webinars, we are excited to offer live, in-person events again. Once you have registered for the program, you will receive an email from MEDICAL MUTUAL containing a URL to register for the webinar with GoToWebinar – you will only need to enter your name and email address into their system. If you are attending a live in-person program, you will receive a confirmation notice along with the date, time and location of the event. 

For webinars, you will receive a confirmation email from GoToWebinar containing a “Join Now” link to access the webinar and instructions on how to do so the day of the event. You will either use your computer’s audio (VoIP) or your telephone for audio. For the best possible experience, please use a desktop or laptop computer with a headset for audio. We do not recommend logging in through your mobile device. The audio only (dial in) option is no longer available. To insure you have good sound quality during the webinar we suggest testing the connection of all of your audio devices prior to the event. We suggest creating a calendar event to remind you of the webinar. You will also receive additional reminder emails to alert you of the upcoming webinar.
Day of the event: You will receive an email alerting you that the event is about to take place. You may log in 30 minutes prior to the event. You will enter the meeting muted. Any course materials (if applicable) will be attached as handouts that you can access on the side task bar at any time. Once the webinar starts, one of our coordinators or speakers will make an announcement. During the program, if you have any questions or comments, please use the chat function, and one of our coordinators will alert the presenter and your question will be addressed. Much like our live in-person training, you will need to be present for the entire course. The same “grace period” is applied to webinars (no one admitted to the webinar after 6:30 p.m. – see program schedule below for additional details). Once the program is completed, a pop-up window will appear which will ask you to complete a brief evaluation of the course you just attended. We ask that you complete the evaluation to assist us in providing the best possible programs for our Insureds. After you have completed the program, a copy of your certificate of completion will be emailed to you at the email address you provided.



The first program costs $60 per person. Additional programs cost $30 per person.


5:30 p.m.          Registration and light dinner (if attending in-person)/Log into webinar and wait for session to begin
6:00 p.m.          Program begins
6:30 p.m.          Grace period ends (no one admitted after this time)
8:00 p.m.          Program ends
Please note: You MUST participate in the entire program to quality for a 5% premium credit on your next renewal policy and CME Credits. Only participants who sign in prior to 6:30 p.m. and who stay until the end of the presentation will be counted as in attendance and receive the discount and CME Credits.


Please Note: Physicians will NOT receive CME Credits or a premium credit for attending the Office Staff program.


The Office Staff program costs $75 per person (4 total sessions).


11:30 a.m.          Log into webinar and wait for session to begin
12:00 p.m.          Program begins
12:30 p.m.          Grace period ends (no one admitted after this time)
1:00 p.m.            Program ends


If you have already paid for a program and would like to reschedule for a different program or date, please call our Risk Management Department at 800-492-0193 or 410-785-0050. We will apply your payment to another program of your choosing. However, due to program commitments for facilities, program fees are non-refundable in the event you are unable to attend. Should we cancel a program due to insufficient registration, your payment may be refunded or applied to a new date.



MEDICAL MUTUAL Liability Insurance Society of Maryland is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for Physicians.


MEDICAL MUTUAL designates this live activity for a maximum of two (2) AMA PRACategory 1 Credits.™ Physicians should claim only the credit commensurate with the extent of their participation in the activity. 


It is the policy of MEDICAL MUTUAL to ensure balance, independence, objectivity and scientific rigor in all its sponsored educational activities. All faculty participating in activities sponsored by MEDICAL MUTUAL are expected to disclose to the program participants any relevant financial relationships related to the content of their presentation(s).

If you have any questions, please contact our Risk Management Department at 410-785-0050.

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