In today’s litigious society, risk management is essential to the practice of quality medicine. MEDICAL MUTUAL offers the resources you need to minimize your risks as a health care provider.
Whether you are a Physician or staff, we offer resources and education programs to help reduce your litigation risk:
- In-person, online and home study education programs presented by knowledgeable medical, legal and claims management experts. Participants can receive a premium credit and CME Credits.
- Our Doctors RX risk management publication addresses timely concerns in health care and offers practical advice on lowering your risk of a lawsuit.
- A library of online risk management resources for a wide variety of topics, including patient care, communications, record keeping and much more
Need to talk to a person? Risk management experts are available via phone (410-785-0050, or toll free at 800-492-0193) 8 a.m.-4:30 p.m. Monday-Friday to answer your individual questions. No matter your specialty, if you have a practice-related question or concern, we’re ready to listen and offer guidance to help you identify and reduce your liability risk exposure. Please note, however, that any advice we give should not be construed as legal advice.
Click the link below to launch the Risk Management Program Search. Use the Date, Location, Topic and Code dropdowns and the interactive map to find a program that suits you. Once you have selected your program, click the "Register" button to go to the registration page.
LIVE IN-PERSON/LIVE WEBINARS
REGISTRATION INFORMATION — PHYSICIAN PROGRAMS
REGISTRATION INFORMATION — OFFICE STAFF PROGRAM
CANCELLATION / RESCHEDULE POLICY
If you have already paid for a program and would like to reschedule for a different program or date, please call our Risk Management Department at 800-492-0193 or 410-785-0050. We will apply your payment to another program of your choosing. However, due to program commitments for facilities, program fees are non-refundable in the event you are unable to attend. Should we cancel a program due to insufficient registration, your payment may be refunded or applied to a new date.
MEDICAL MUTUAL Liability Insurance Society of Maryland is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for Physicians.
MEDICAL MUTUAL designates this live activity for a maximum of two (2) AMA PRACategory 1 Credits.™ Physicians should claim only the credit commensurate with the extent of their participation in the activity.
It is the policy of MEDICAL MUTUAL to ensure balance, independence, objectivity and scientific rigor in all its sponsored educational activities. All faculty participating in activities sponsored by MEDICAL MUTUAL are expected to disclose to the program participants any relevant financial relationships related to the content of their presentation(s).
If you have any questions, please contact our Risk Management Department at 410-785-0050.
New to Practice Manager Toolbox?REgister Now
Already Registered for Practice Manager Toolbox?Access Your Dashboard
As a Doctor-owned and directed company, MEDICAL MUTUAL understands the many different challenges that Practice Managers routinely face. Whether it’s keeping up with new laws and regulations, changing health care standards, patient-related service issues, or even the challenges of a global pandemic, Practice Managers are expected to be knowledgeable and decisive. That's why our Practice Manager Toolbox is here to support you and your practice with a variety of resources on timely and important topics. Click here to register.
What is the Practice Manager Toolbox and what is included?The Practice Manager Toolbox is a convenient online resource specifically designed to provide relevant and timely guidance to Practice Managers on the wide variety of day-to-day scenarios faced at a busy medical practice. The resources provided through the Practice Manager Toolbox address important topics, such as practice operations, patient engagement, compliance, billing and insurance, cyber security, EHR optimization, and more. Example resources include: sample employee handbook, hiring forms, sample confidentiality agreement, risk management webinar videos, and informative articles. Practice Managers must register to get access to the Practice Manager Toolbox section of our website.
How do I register?Registering is fast, easy and free! Click here to register today to start exploring what's in your Toolbox.
I'm already registered! How do I see new information?If you are already registered, simply log in to your dashboard here to start viewing the tools and resources located in your Toolbox.
What are the perks?Besides having access to an exclusive, members-only area of our website specifically designed for Practice Managers, upon registration, Practice Managers also can choose a free gift!
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Welcome to the Resource Center for all your needs!
The latest risk management news and alerts issued by medical organizations.
Up-to-the-minute medical news from around the web.
How much time does your staff spend searching the 60,000+ diagnosis codes in ICD-10? Let MEDICAL MUTUAL do the work for you.
Submit a question to CodeASSIST
Our ICD-10 CodeASSIST is a FREE online service offered exclusively to our Insureds. Simply submit a coding question through our online form, and the correct diagnosis code will be provided to you within two business days.
Reporting an incorrect code can cause your claims payments to be delayed or denied, and more importantly can confuse patient care. Ensure you use the correct codes with CodeASSIST!
The information provided by CodeASSIST is solely for general guidance on coding. Accordingly, information from CodeASSIST is provided with the understanding that CodeASSIST is not engaged in rendering official coding advice or services; nor is MEDICAL MUTUAL the official source for coding advice. MEDICAL MUTUAL strongly recommends contacting the official sources for coding advice: AHA Coding Clinic® (ICD-9-CM, ICD-10-CM, ICD-10-PCS, and HCPCS) and CPT® Assistant (CPT) for definitive answers to your questions. Reliance on information provided by MEDICAL MUTUAL is solely at your own risk.
Evaluate the strength of your practice’s cyber security with this 40-question survey, designed by our security and risk management experts.
This 40-question online survey is designed to help you assess the status of your electronic security and PII protection planning. After each question, you will receive a response indicating whether your answer was correct or incorrect and additional information on the topic.
- Physician security and access controls
- Network security
- Employee access
- Storage and backup security
- Policies and procedures
Is your practice protocol leaving you open to lawsuits? This short self-survey can help you identify risk.
The Office Practice Self-Assessment Survey is a short self-survey designed to help you determine which areas within the non-clinical aspect of your practice may be leaving you open to a lawsuit. Medical record documentation, patient scheduling, prescriptions and patient communications are all non-clinical aspects of your practice that can affect the likelihood of a claim.
- Patient privacy
- Follow-up appointment protocol
- Missed or cancelled appointment protocol
- Lab result notifications
- Patient chart maintenance
It’s time to have your office looked at by a specialist. With our Med-Rite program, a MEDICAL MUTUAL risk management expert can come to your office to identify opportunities for reducing risk.
What is Med-Rite?
At MEDICAL MUTUAL, we strive to make managing your risk as simple as possible. That’s why we offer Med-Rite, a complete office assessment program designed to identify areas of risk in your office. One of our experienced risk management specialists will visit your practice for a comprehensive review and evaluation of your procedures, facilities and staff in order to identify potential areas of risk and opportunities for an improved patient care experience.
Our goal is to design an action plan that integrates the needs of the patient and Physician. After you assessment, we will work with you to formulate a comprehensive risk improvement program that identifies your areas of risk and provides specialty-specific recommendations for the best course of action for your unique practice.
Areas assessed include:
- Office guidelines and protocols
- Non-clinical record keeping
- Patient records
- Communication practices
- Follow-up practices
- Scheduling processes
- Staff development and supervision
- Facility appearance
- Safety procedures
- and much more
Med-Rite is customized to meet the unique needs of each practice, Physician and facility that wishes to participate. It is suitable for everyone, from large, multi-specialty practices to solo practitioners.
To request a Med-Rite visit or learn more, call us today at 1-800-492-1093.