This 2-hour interactive course equips healthcare professionals with practical strategies to minimize malpractice risks in high-stakes practice and surgical environments. Participants will explore real-world scenarios involving operating room (OR) conundrums, such as unexpected intraoperative complications; managing belligerent pre-op patients who resist protocols; handling consent for patients with limited decision-making capacity; and safely administering and monitoring pain medications like opioids to prevent adverse events. Through case studies, role-playing, and evidence-based guidelines, attendees will learn to enhance documentation, communication, and decision-making to protect patients and reduce liability exposure.

Like last year’s program, this year will feature a “series” of programs that address the different topics pertinent to the needs of Practice Managers. Each webinar will be from 12 pm to 1 pm. 

Please note that this course is for office staff only and physicians who attend will not receive CMEs and will not receive the Risk Management premium credit.

This 2-hour lecture equips pediatricians with tools to reduce malpractice risks when adverse outcomes occur despite standard care. It reviews 2015-2025 pediatric lawsuit trends (e.g., 3.1% of pediatricians sued annually vs. 7.4% of all physicians), MedMutual data on cases, and factors like poor communication or documentation that drive claims. The course introduces MedMutual’s Witness Assistance Coverage (up to $10,000) for subpoenas or patient inquiries. Using 2-3 vignettes of delayed diagnoses, participants practice empathetic, legally sound responses to families, guided by “I’m sorry” laws, with audience discussion on optimal reply methods (phone, portal, or written).

This 2-hour interactive course is designed for ophthalmologists and eye care professionals seeking to enhance their malpractice risk management strategies. Participants will explore best practices for serving as an effective expert witness while maintaining professional integrity and avoiding undue criticism of peers. The curriculum also covers critical legal obligations related to motor vehicle accident (MVA) reporting, as well as evidence-based approaches to determining the need for treatment and follow-up in age-related macular degeneration (AMD) cases. Through analysis of real-world closed claim studies, attendees will gain practical insights into common pitfalls, ethical dilemmas, and proactive measures to mitigate litigation risks in clinical practice.