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Practice Manager Toolbox - Practice Operations
RECOMMENDED
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Recovering Patient Records After Water Damage to Your Office
Water intrusion can quickly damage electronic devices and paper records, so it is important to take fast action to remediate the damage.
Video
Practice Matters: HR After COVID-19
In this video, Kem Tolliver - a Practice Management Consultant, discusses how to navigate HR issues in the post-COVID-19 world
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Practice Matters: Telehealth
In this video, Kem Tolliver - a Practice Management Consultant, discusses telehealth and how to maintain a long-term model.
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Practice Matters: Telehealth
In this video, Kem Tolliver - a Practice Management Consultant, discusses telehealth and how to maintain a long-term model.
DOC
Healthcare Management is a Changing Landscape
We must be the rudder of our organizations, offering direction to physicians, other providers, and our workforce.
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Healthcare Management is a Changing Landscape
We must be the rudder of our organizations, offering direction to physicians, other providers, and our workforce.
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The Importance of Staff Meetings
Better communication will engage staff in finding solutions to everyday practice issues.
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CME from CDC: What You Need to Know About Infection Control
Each year in the U.S., at least 2.8 million people get an antibiotic-resistant infection, and more than 35,000 people die. It’s critical that all healthcare workers understand proper infection control procedures and use them every day.
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Why Can’t We Be “Friends?" The Pitfalls of Social Networking for the Practicing Physician
If social networking is the wave of the future, how can a Physician reap the rewards while managing the potential risk?
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Responding to web-based health review posts
Here are some suggestions about handling those less than kind comments and reviews online.
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Human Resources Best Practices
A list of Human Resources best practices that you can utilize at your practice.
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Enhancing Employee Satisfaction to Improve Patient Care
Here are some simple steps you can take to make your office a positive place to work and increase employee satisfaction.
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(Trailer) Fighting Healthcare Leader Burnout
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes and solutions of healthcare leader burnout in this webinar.
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(Trailer) Maryland Records Requests
Attorney John Sly answers common questions among healthcare providers regarding records requests in Maryland in this risk management webinar.
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(Trailer) Virginia and DC Records Requests
Many health care providers have a lot of questions when a records request is received – What do I do? Can I charge for this? And many more. Attorney John Sly answers common questions about receiving records requests in Virginia in this webinar.
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Confidentiality Statement
Protecting patient’s protected health information is a critical operation to any practice. This sample policy can be used for employees and associates of the practice.
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Disciplinary Action Notice
Sometimes the practice manager is tasked to discipline their office staff. It is essential, in most circumstances, to document the actions you took to discipline a staff member. This document provides a template for that function.
Video
Fighting Healthcare Leader Burnout
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes and solutions of healthcare leader burnout in this webinar.
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FMLA Information
The Family and Medical Leave Act was enacted to provide covered employers with unpaid, job-protected leave for certain family and medical reasons. This PDF document will serve as a guide for further information on the subject.
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I 9 Form
This federal form is required for new hires to complete to verify their employment eligibility.
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Maryland Records Requests
Attorney John Sly answers common questions among healthcare providers regarding records requests in Maryland in this risk management webinar.
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MD New Hire Registry
For Maryland Only. This form is for new employees to fill out. The practice manager must return the form to the Maryland State Directory of New Hires.
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Professional Boundaries
In a medical practice, utilizing professional boundaries is essential to a comfortable workplace environment. This short brochure will assist the nurses in your practice to maintain professional boundaries with patients and staff alike.
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Sample Employee Handbook
A good employee handbook is one of the most fundamental and effective management tools that a practice can have. This sample will serve as a guide to help you create one or verify that your current handbook is appropriate.
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Sample Social Media Policy
Navigating the social media landscape can be difficult for practice manager’s and their staff. This sample policy will help you in creating procedures in your practice to avoid social media pitfalls.
Video
Virginia and DC Records Requests
Many health care providers have a lot of questions when a records request is received – What do I do? Can I charge for this? And many more. Attorney John Sly answers common questions about receiving records requests in Virginia in this webinar.
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W-4 Form
This form is required for employees to alter their federal withholding allowance.
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W-9 Form
This form is for requesting taxpayer identification number and certification.
