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Practice Manager Toolbox - Patient Engagement
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Avoiding Patient Abandonment
This site, from the Maryland Department of Health, will assist you in avoiding patient abandonment.
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Centers for Medicare & Medicare Services (CMS) Telemedicine Fact Sheet
The CMS has provided a fact sheet with takeaways about telemedicine.
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Guide on Medicare Telehealth Coding/Billing Guidelines
MedChi has provided a guide on Medicare Telehealth Coding/Billing Guidelines.
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Office Procedures Can Enhance Patient Satisfaction, Reduce Risk
Here are ways you can enhance your patients’ experience with your office.
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Sample Confidentiality Agreement
In some instances, patients’ are given protected health information when they leave the practice. A ...
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Sample Letter: Denial of Fee Reduction
Practice managers’ can be faced with patients who do not feel as though the fee-for-service they were provided was accurate. This form will help you address those situations where no changes are to be made.
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Sample: PT Discharge Letter
Sometimes, after the provider-patient relationship becomes severed, it is appropriate to discharge the patient. This template will assist you in that process.
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Telemedicine Consent Form
If you wish to incorporate telemedicine in your practice, we recommend using the following telemedicine consent form as a template for your practice.
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Telemedicine Consent Form from the American Academy of Pediatrics
If you wish to incorporate telemedicine in your practice, we recommend using the following telemedicine consent form as a template for your practice.
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Ten Tips for Dealing with Difficult Patients
The below summary lists ten tips you can use when dealing with difficult patients.
